If we don’t recognize good technology when it happens, we can get cynical by missing out on the good things. Downloading maps to your phone is an example of good technology. Having a downloadable map, anywhere – available to your phone at a high fidelity of detail, which can be deleted when you don’t need it, is an example of user delight – a positive feature that produces good in the world. Whoever designed that feature raised world happiness, and I like recognizing that because it’s a reminder that there are good people out there creating good things for their fellow humans.

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